Which Call Center Are You?20231228083726

Which Call Center Are You?

LanguametricsDecember 28, 20230 comments
All three offshore BPO call centers handle calls for Fortune 100 US companies.All three hire agents for the same wage and provide similar training.Cal...
Attention All CX Consultants!20231215075117

Attention All CX Consultants!

LanguametricsDecember 15, 20230 comments
The best Offshore Call Center Consultants know their clients want only the top English-speaking agents on the phones and LanguaTest™ is here to help t...
Revolutionizing Call Center Success: LanguaTest™ is the Solution to Industry Pain Points20231204084212

Revolutionizing Call Center Success: LanguaTest™ is the Solution to Industry Pain Points

LanguametricsDecember 4, 20230 comments
Introduction:In the dynamic world of call centers, where effective communication is paramount, challenges in hiring, escalated calls, poor Net Promote...